How do I know if Netflix has saved my address? How do I delete my phone number from Facebook databases? How to avoid appearing in search engines like Google or Bing? So many questions that any Internet user can ask himself. On the occasion of the day of personal data protection, January 24, the UFC-Que Choisir offers through its campaign
#IAmNotData a site to help Internet users obtain a copy of their personal data – and therefore understand what has been collected – or even request its modification or cancellation.
How to recover your personal data
To find out what data the different platforms have collected, UFC-Que Choisir offers on the site
Respect my dates several tips to make the process easier. The user of Facebook, Twitter, Instagram or even Tinder, Netflix or TikTok just has to click on the icon of the organization from which he wants to recover his personal data. In one click, the site summarizes the procedure for the user to follow, allowing him to access the link to request data recovery from each organization. After retrieving the file, the Internet user can then send it
in a dedicated modulefor analysis.
For example, an Internet user who wants to know what the dating application Tinder has collected about him can, by analyzing this file, access data such as the number of openings of the application per day, the number of “likes” made since registration, or the number of messages sent based on hours or days of the week. A small button at the bottom of the page called “Exercise my rights” directs the user who wishes to do so to a page where the steps to take to request cancellation will be explained.
“UFC-Que Choisir proposes to show the invisible”summarizes Raphaël Bartlomé, head of the legal department of the association, for which these companies know “so many things about us, a beautiful composite portrait of us, your family members, but all this is not inevitable.” In force since 2018, the European regulation on the protection of personal data (GDPR) has made it possible to strengthen consumer rights. But “too few” , according to the association, exercise them. According to UFC-Que Choisir, few Internet users and consumers are fully aware of the extent of the collection and especially the exploitation of personal data to which they are subjected by giants such as GAFA.
How to delete or modify your data
Tinder, Facebook or even Netflix aren’t the only platforms collecting data from internet users. To know and control what an organization has collected about you, you need to fill out a form called “Exercise your rights”. In just a few clicks it is possible to request cancellation or oppose the use of personal data.
First step for the Internet user, identify the organization to contact. In a drop-down menu there are a series of companies, such as Google France, Amazon France Logistique SAS, Apple Europe Inc, but also other organizations, from the University Hospital of Nantes to the Aéroports de Paris, via the Palavas casino. .
There are several choices available to the consumer: ask an organization to communicate the data it holds about you and obtain a copy, object at any time to an organization using certain data, correct the information held by a professional or simply delete your data. Every internet user can also ask not to appear in the results of search engines like Google anymore.
It remains for the user to compile some data available to the company in question: surname, name, but also contract number, telephone, email address, nickname. In the last step, the site set up by UFC-Que Choisir generates a summary text of the request, which only remains to be sent by entering an email address. Depending on the platforms, the request can take several days, weeks or months.
“Whatever they keep on you, it’s no use to you, it’s no use”believes Raphaël Bartlomé, who denounces the
geolocation of consumers via smartphone compared to data collected through loyalty cards. “It’s a gold mine for them, but it’s not inevitable”, he assures. Then
UFC-Que Choisir wants to simplify as much as possible the steps to obtain the cancellation of your personal data. “In three clicks, you can forget yourself. There are many simple rights to this personal data. We can erase them, we can erase them, we can fix them, just like that.